What is it?

Through the Citizen Ticket app, organisers and attendees can use the Event Chatroom to share information, make plans and get excited about your event!

Why should I use it?

As an organiser, the Event Chatroom gives you the opportunity to communicate in a relaxed, friendly way to your attendees, building relationships and loyalty. Ticket buyers can also chat amongst themselves, to share plans and their excitement about your event.

The Chatroom has a limited lifespan after each event, giving everyone the chance to share their thoughts and reviews (we’ll be adding a photo share function soon too).

We’ve got lots of other updates planned which we’ll be adding soon, so stay tuned!

How do I do it?

Open the Citizen Ticket app on your phone, click the CT logo in the top left hand corner and select ‘My Events’:

Citizen Ticket Event Chatroom - my events

If you have multiple event dates, select which one you’d like to view the chatroom for:

Citizen Ticket Event Chatroom - select dates

Select ‘Event Chatroom’:

Citizen Ticket Event Chatroom - event chatroom

Select ‘Chatroom Settings’ and ensure that it’s enabled:

Citizen Ticket Event Chatroom - chatroom settings

Now kick the conversation off! Type your message and hit send for it to be visible to Chatroom visitors, and they’ll be able to join in!:

Citizen Ticket Event Chatroom - write message

(We’ll soon have a notification feature so participants will know when there are new messages.)

Get chatting! Download the app for iPhone and Android