It's been another big and exciting 12 months for Citizen Ticket, so we've polled the team and compiled some of our highlights from 2019.

Tickets for Trees

In July we launched our new tree planting initiative; for every ticket purchased, 5p from our booking fee is donated to the National Forest whose objective is to increase woodland cover in the midlands. This means that after an event has finished entertaining or educating guests, its legacy lives on and helps to create a greener future for us all. Feel good ticketing at it's finest!

Citizen Ticket - tickets for trees - tree planting

In less than six months, we've pledged to plant over 200 trees, which we must say we're pretty pleased with, so thank you to all of our customers and organisers for helping us to achieve this! In November, Co-Founder Harry headed to the Forest to plant some seedlings, and help the National Forest celebrate their nine-millionth tree planted. We're excited to continue this initiative into 2020 and plant even more trees, maybe one day we'll have our very own Citizen Ticket forest!

Event highlights

We've once again worked with some incredible events throughout the year which we hope have entertained and inspired everyone who attended.

Citizen Ticket - NI Science Festival 2019

In February, we hopped over to Northern Ireland for NI Science Festival, an 11 day festival across multiple venues that explored the science of you, the universe and everything in between. Some of the best scientists, authors and presenters from NI and beyond - including Professor Brian Cox, Liz Bonnin, and Maddie Moate - discussed their work, cutting-edge research and what the future might hold.

(PS check out their first announcements for the 2020 festival here)

Citizen Ticket - Beltane Fire Festival 2019

A few months later with summer on the horizon, we witnessed Beltane Fire Festival's modern re-imagination of Celtic traditions on Calton Hill in Edinburgh, through a night of fire, immersive performances, drumming, and acrobatics.

Citizen Ticket - Fringe By The Sea 2019

Once the summer festivities were underway, it was time for our second Fringe By The Sea in North Berwick. This year there were appearances from Groove Armada, Idlewild, Reginald D Hunter, Inner City, Gordon Brown and Kirsty Wark.

Citizen Ticket - TEDxLeicester FastForward

Next up was TEDxLeicester's annual #FastForward conference in September where inspirational speakers discussed their ideas on human progress.

Citizen Ticket - Super6 Rugby

In November, we watched the first matches of the brand new Scottish Rugby FOSROC Super6 Rugby tournament kick off, with games from Boroughmuir Bears, Stirling County and Heriot's - who early in the year Citizen Ticket became proud sponsor of (you might have seen our logo on staff kits at the games).

Citizen Ticket - Dalkeith Country Park Spectacle of Light and Archerfield Walled Garden Christmas Fairy Trail

Finally, we waved goodbye to 2019 with some spectacular festive light shows and theatrics at Dalkeith Country Park and Archerfield Walled Garden.


We're always working to make the platform the best it can be for our ticket buyers and organisers, on the website and app. This year we launched loads of great new features to help us on our way there, liiiiiiiiike:

  • A snazzy new email builder
  • The app event chatroom where customers and organisers can engage with each other ahead of events
  • Blockchain linked ticket transfers to guarantee security
  • Batch uploading systems to set multi-date events live quickly and easily
  • Ticket scanner updates to admit guests speedily into venues
  • The Ambassador scheme where customers can use their networks to share and sell tickets for events

Company updates

And now for some #businesschat. Earlier on in the year, we closed our third fundraise. This has boosted our growth, allowing us to welcome two new members to the team; Business Development Manager Koop, and App Developer Sylvia. We also ticketed our first events outside the UK, with European events in Belgium, Spain and Finland.


From all of us at Citizen Ticket, thanks for getting on board in 2019, and we look forward to seeing you all again in 2020!
- Harry, Phil, Colin, Doug, Fiona, Dave, Lawrence, Koop and Sylvia

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